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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2661 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15588 Views
  • 51 replies
  • 65 Helpful

Resolved! Network Registration fails ,phone won't connect to services.

Recently I lost my phone so I contacted EE to inform them. I have received a new Sim card complete with paperwork with passwords and I have tried to faithfully to follow the instructions without any success. Unfortunately my order for a new phone was...

diatonic2 by Investigator
  • 2575 Views
  • 3 replies
  • 2 Helpful

Wifi calling on Samsung S7 bought in France

Hi, I have been trying to activate the Wifi calling on my Samsung S7 but the light blue colour remains unchanged (doesn't go grey or dark blue). I have been offered this phone as a gift and was bought in France several years ago (not sure if this is ...

Oceane66 by Explorer
  • 999 Views
  • 8 replies
  • 4 Helpful

Footer S88 Pro

Recently acquired a new Doogee S88Pro smart phone that won't connect to a home EE booster/WiFi call box. Unresolved with EE. Has anyone experience the same issue/have a fix?

TheLoft by Visitor
  • 521 Views
  • 1 replies
  • 0 Helpful

Recently new customer wanting to add to account

I recently installed 4g mobile broadband in my home office to replace the landline broadband. As we are in a rural location the landline is slow and troublesome. Would now like to install another mobile router to the main house, which is about 100m f...

Peterd1y by Visitor
  • 465 Views
  • 1 replies
  • 1 Helpful

Return an unsuitable upgrade

Read moreHi there, I recently upgraded my mobile telephone contract. Due to some inaccurate information I am left with a phone that will not set up because it does not have enough memory space. I was convinced to go with a different phone by lovely s...

sbrainy by Explorer
  • 619 Views
  • 4 replies
  • 1 Helpful

Amazon prime

I have swappable benefits but the prime video registration page keeps telling me I dont have prime with ee. Yet ee says I have it when messaging 150. Please help 

Photo ID delivery

Hi,  Can anyone help, I ordered my new phone yesterday but didn't know when it would arrive so my neighbour agreed that I could put the delivery address down as her house next door as she is currently working from home, I have since read the DPD driv...

Mobile Data

I had a text message that said I have used all of my data, which I know I haven't as it states that I have not and was told it would refresh on the 13th when it refreshes on the 1st of every month and only just refreshed on Monday. I think it was a s...

Resolved! Order confimation

I have recently upgraded to a Galaxy S21 and am trying to redeem my free buds that come with it. Samsung have replied to me and said that I need to provide proof of my order. I cannot find orders anywhere on the app and don't seem to have any emails....

Resolved! Confirmation email

How do I get an email confirmation of my pre oder s21 ultra so I can claim my ear buds I never got one when I upgraded