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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2648 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15504 Views
  • 51 replies
  • 65 Helpful

PAYG SIM Not Provisioned

Hello, I just received a PAYG SIM and receive a SIM Not Provisioned for Voice message on my phone, and when I try to register the number that came on the SIM card packaging the website/app says it is not valid. I have tried restarting my phone and re...

veb3 by Investigator
  • 1276 Views
  • 18 replies
  • 2 Helpful

Resolved! 4G router signal

Is it normal for the 4G download speeds to vary from 3 to 25 mps ? I had an external antenna fitted yesterday but the same issue persists.

I wanted to move to another provider, so I got my puk code from EE

I wanted to move to an other provider at the end of my contract with EE, So I got my PUK code, My account with EE is closed and I moved my number to my new provider but my device says it is locked to EE. and Now i have no way of contacting EE, as I d...

Asuji by Visitor
  • 769 Views
  • 2 replies
  • 2 Helpful

Does EE do maintenance

Just wondering if EE does maintenance to there braodband every once and a while my broadband router loses internet in the early hours of the morning.

Smart router internet dropping

Had smart router fitted on Fibre Max 300. First engineer installed with new master socket. WiFi very week and dropping out. Had 3 further engineers WiFi is very weak. Dropping out now getting impossible  6 times tonight between 6:30 and 9:30pm. May g...

LynnMary by Investigator
  • 437 Views
  • 3 replies
  • 2 Helpful

Spend limit reached

Keeps telling me spend limits have been reached when I have no outstanding debts called ee multiple and they have not helped anyone have any suggestions?

Gumboor_9 by Investigator
  • 1067 Views
  • 5 replies
  • 0 Helpful

Resolved! NEW sim not working

My old sim had stopped working.EE Sent me a new one on 12 month contract.I cannot still make calls or messages as no mobile data.I tried to activate the sim and it says a code has been sent but I can’t receive the message.Please can you help

Dilys2 by Investigator
  • 1868 Views
  • 7 replies
  • 0 Helpful

Resolved! 2 Sim Cards

Hi I'm about to sign up for a no contract sim only deal. There is an option to order two sim cards. If I order two, Will this allow me to put one in my phone (for calls) and one in my ipad (for internet use / 4G etc) or not? If not what is the point ...

Milner65 by Investigator
  • 3051 Views
  • 5 replies
  • 3 Helpful

Resolved! 4g Data Only PAYG Activation

Hi... have received new data sim, have gone to add it to my account and get:- Sorry, you can only associate a number for an EE Consumer or Small Business plan. I can't contact customer care as the number of my sim is not recognised. It is a PAYG data...