2073329members
937online
1284298posts
Community Activity
EE Fault reporting - and endless loop
I have poor performance on broadband - self testing shows 5Mb or less and similarly poor upload.Text HELP as instructed, 'We're running tests,...' Then ... 'we need to send an engineer... we'll book an appointment automatically'Then ... 'We can't m...
Unable to register my phone number is not recognised.
Hi everyone, does anyone else have this problem?We have not been able to access our business account since joining EE in December 2024.When we try to link our phone number to the account, it reports that it does not exist. We are charged monthly for ...
Resolved! Iphone15 Back Order
I ordered my upgrade on Friday 7th , to an iphone 15 258G. Said it was available but now states it is on back order. Any idea how long it will take to be delivered?
Calls showing old number while texts display the new
Am haven same problem
Re: Phone number disconnected
I have the same problem. But have received no text nor email to say its being disconnected.my number apparently is disconnected. have been trying to get in touch EE but its leading nowhere!Frustrating.
Resolved! Re: EE Upgrades: All you need to know
Hi, I’m on upgrade anytime from 16 May 2023; I wanted to upgrade as it’s within 45 days, however I’ve just learnt it’s now changed to 30 days. If my contract was signed for in 2023 shouldn’t the 45 days still stand? My broadband is also up for renewa...
Reconnecting my mobile number
Hi,I was on pay as you go and travelling abroad for some months so I wasn't able to use my number. I received a message saying my number was going to be disconnected and now I can't send/receive messages or contact EE to reconnect my mobile number.Wh...
Contract
Hello,For personal, health reasons I moved to Germany yesterday from UK/Wigan.I need to cancel the phone contact.Can you please advise how can I cancel the contract?Thanks Erisa
No Internet and no resolution
I've lost my broadband connection since Monday, I am able to connect to the WiFi but can only access the EE page with the following error message. After logging in, I'm rerouted to the EE homepage. I called up the EE support line only to be told that...
