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Delivery

Calum1996
Visitor

‎30-12-2021 04:06 PM

Hi I placed an order over a week ago for a new SIM package. Had a confirmation email about my order but nothing about delivery. I tried using the order number and contact number but it's not working

0 Helpful
2 REPLIES 2
Acidcobra
Visitor

‎30-12-2021 04:09 PM

Could be lost in post or stuck in the backlog.

I received letters that was posted months ago and my SIM took just over a week but a friend got theirs in couple days from different town.

 

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Captgeneralmark
Prodigious Contributor
Prodigious Contributor

‎30-12-2021 04:11 PM - edited ‎30-12-2021 04:12 PM

@Calum1996 SIM cards are posted using second class mail. And with the long Christmas Bank Holiday, it’ll take a few days longer than usual. Remember that next Monday is also a Bank Holiday, so possibly an even longer delay.

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