Delivery

Calum1996
Visitor

Hi I placed an order over a week ago for a new SIM package. Had a confirmation email about my order but nothing about delivery. I tried using the order number and contact number but it's not working

2 REPLIES 2
Acidcobra
Visitor

Could be lost in post or stuck in the backlog.

I received letters that was posted months ago and my SIM took just over a week but a friend got theirs in couple days from different town.

 

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Prodigious Contributor
Prodigious Contributor

@Calum1996 SIM cards are posted using second class mail. And with the long Christmas Bank Holiday, it’ll take a few days longer than usual. Remember that next Monday is also a Bank Holiday, so possibly an even longer delay.