Mail delivery delay

donguchai
Visitor

I have made a SIM card order and has been confirmed delivery on 16 Dec 2021 by 2nd class mail.  However it still hasn’t been delivered to my place (26Dec).  Is there anything wrong and how I should do?

1 SOLUTION

Accepted Solutions
Leanne_T
EE Community Support Team

Morning @donguchai

 

Thanks for coming to the community. 

 

If you have not received the SIM card, please get in touch with our Mobile Care team they will help you with the order 🙂

 

Thanks. 

 

Leanne. 

View solution in original post

2 REPLIES 2
Northerner
EE Community Star
EE Community Star

Hi @donguchai 

 

Have you checked your local delivery office for sickness. There are loads of postman off with covid and they have reduced deliveries.

 

Thanks




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Leanne_T
EE Community Support Team

Morning @donguchai

 

Thanks for coming to the community. 

 

If you have not received the SIM card, please get in touch with our Mobile Care team they will help you with the order 🙂

 

Thanks. 

 

Leanne.