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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2648 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15504 Views
  • 51 replies
  • 65 Helpful

Money for nothing

I am bitterly dissappointed in EE community. I had to wait over 2 months to receive a pay as you go sim card. When I eventually got it I was unable to use it straight away but I was paying every month. I think I paid over £80 and then received a bill...

imac204 by Investigator
  • 425 Views
  • 2 replies
  • 2 Helpful

iphone 6S not charging at all

I have a iphone 6s (its on contract with ee, not due upgrade til April 2022)  Last night put it on charge as I always do, set alarm for the morning.  When I woke it was completely dead!   since i have tried to charge it to no avail!   tried multiple ...

suebanda by Visitor
  • 417 Views
  • 1 replies
  • 0 Helpful

Re: Order tracking: pay monthly orders

Hello,I have an order that still hasn't been depatched, but that's likely down to stock availability. My problem is that the returns exchange end date is 2 days from tomorrow and I can find a way to advise them that I can't send my old phone back bec...

piphal by Explorer
  • 686 Views
  • 3 replies
  • 0 Helpful

Changing a phone.

I would like to see what the S6,7,8,9,10 phones look like please?

ginarider by Investigator
  • 736 Views
  • 3 replies
  • 0 Helpful

EE Trade In - Brightstar

I recently took up the deal of getting the Samsung S21, with a £500 reduction in the bill if I sent my old Samsung S9+ to Brightstar. The phone arrived Monday 21st June, I sent my S9+ on Thursday 24th June using the returns pack, and I received a Pos...

LTE 4G USB Modem: Does anyone have one of these working?

I bought one of these https://www.wish.com/product/609272794c21617cf5496e59 and have been struggling to get it working. Initially, in the Settings interface I configured it with what I presumed would work: Name: EE InternetMccMnc: 23430Number: *99# <...

Excessive data usage this month

I normally do not get anywhere near my data allowance but this month I have nearly used it all with 12 days to go until it renews. I do not stream tv, Netflix etc and only really browse the internet, send emails and play games on iPad. I can’t find a...

alig3 by Investigator
  • 1243 Views
  • 7 replies
  • 4 Helpful

How to tell a new order from an new upgrade

Hi All,  I'm wondering if anyone may be able to help me please.  I did an upgrade my iPad via the EE website back in May and everything has only just appeared in my June bill. I've been charged my old iPad line rental for 2 months and my new iPad lin...

onetish by Visitor
  • 387 Views
  • 2 replies
  • 0 Helpful

Lost my contact sim

Please someone please help me I lost my contact sim but I'm not sure weather its been stolen I just need to block it and get it replaced please can you advise me to do what I av to as I need the number mainly and it needs blocking I have ee sim at mi...

My sim car has benn deactivate

Hi I didn't use my phoe for a while. Yestarday I toped up my ee account online for 5 £. And It looks that my number phone is not active. I can't call or sending any messages. But I toped up my my phone on line and I can see that on my ee account I ha...