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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 3594 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 18874 Views
  • 51 replies
  • 65 Helpful

Compensation for no service

Hi a refund is due to be credited to my account do I need to ask for it to be paid into my bank or is it automatic? 

K-L81 by Visitor
  • 3260 Views
  • 2 replies
  • 4 Helpful

Resolved! Sim not activated after 24 hours

Hello, I recently upgraded to an iPhone 12, got a new sim and followed the process to activate it. It's been over 24 hours and my sim still isn't active - any suggestions? Cheers,Ryan

Ry4n_149 by Investigator
  • 5366 Views
  • 8 replies
  • 1 Helpful

Handset cost

Hi. I ordered my new phone yesterday and it was £30 for handset. However I’ve been charged £36.98? 

Nikki655 by Investigator
  • 955 Views
  • 7 replies
  • 0 Helpful

Second line discount removed

I renewed my contract in October and my second line discount was removed. I received a txt in November saying that it had incorrectly been removed from my account and that a discount had been applied to my next bill. However my second line discount h...

Resolved! EE SIM refresh

I have recieved the below text and was wondering if it is a scam: We've freshened up our SIM plans and we need to move you to a new one. We've put together all your options at http://discover.ee.co.uk/I8W5A2d5Or, if you do nothing, we'll automaticall...

KS0607 by Visitor
  • 2265 Views
  • 2 replies
  • 2 Helpful

Re: Late Payments

Hi, I’ve also been cut off due to a late payment, reason is that I am jobless. I have attempted calling the number given but it seems to be not working. I plan to pay for it in a few weeks. are you able to get me though to someone through chat servic...

HKA by Visitor
  • 437 Views
  • 1 replies
  • 1 Helpful

Nhs perks

Hi there. I’m trying to log on to EE perks. I’ve pressed activate on my nhs work email but when it takes me back to the log on screen for perks it just keeps telling me I’ve entered the wrong email address/password. It won’t let me start again and wo...

CT18 by Investigator
  • 1013 Views
  • 6 replies
  • 0 Helpful

Money for nothing

I am bitterly dissappointed in EE community. I had to wait over 2 months to receive a pay as you go sim card. When I eventually got it I was unable to use it straight away but I was paying every month. I think I paid over £80 and then received a bill...

imac204 by Investigator
  • 528 Views
  • 2 replies
  • 2 Helpful