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06-07-2021 09:38 AM
I have a iphone 6s (its on contract with ee, not due upgrade til April 2022) Last night put it on charge as I always do, set alarm for the morning. When I woke it was completely dead! since i have tried to charge it to no avail! tried multiple chargers still nothing. all I everytime i put it onto charge is the battery with a red section on left side of battery. can anyone offer any guidance please? thank you
06-07-2021 11:49 AM
Hi @suebanda.
Welcome to the community.
Can you try putting the phone on charge and completing a soft reset while it's plugged in?
Jon