Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

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Sorcha by Former EE Community Manager
  • 2649 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15519 Views
  • 51 replies
  • 65 Helpful

Broadband upgrade

Hey all, today is the day my broadband finally being upgraded after a long time of issues. The lady on the phone didn’t say to much about how the process works so I’m hoping you lot can help clear this question. im assuming that there no pacific time...

Dafydd89 by Contributor
  • 487 Views
  • 2 replies
  • 0 Helpful

Delivery of phone

Ordered new phone last night told delivery today and delivery time would be on line but I was not given a reference time  

COH1 by Visitor
  • 353 Views
  • 1 replies
  • 1 Helpful

Broadband box is broken

Hi My EE box for the Internet is showing a red light not sure why the top it is showing green then my ee Internet is showing red then my next one down is showing nothing then the last one down is showing green is there anything I can do to fix it

Davidoff2224 by Established Contributor
  • 2545 Views
  • 29 replies
  • 0 Helpful

Re: wifi calling on another device

Just called to reset my account network settings and I did my iPhones, but still I am getting the error "To allow Wi-Fi calls on this account, contact your network provider." on my Mac. Everything is up to date, and I turned it off and on, Apple is a...

Resolved! Broken phone

My phone is not working right and keeps doing random colours all over my screen and getting worse to the point I can't see anything I have insurance through ee how do I go about using this to get a replacement phone 

Unable to ptocess request for top up

Hi, ive purchased a new pay as you go simcard with the £15 pack, ive set up my ee account, added my new number ect - this shows my £15 pack. Ive clicked on top up, filled it in and once I confirmed they payment, a see a message sayin unable to proces...

Nattio by Visitor
  • 390 Views
  • 1 replies
  • 2 Helpful

4GEE WIFI MINI HAS FROZEN

Hi my wifi mini has frozen today, all 4 lights are constantly on. I've tried to reset the unit, but it will not connect to the laptop  just says no Internet connection.  So I can't get onto the 192.168.1.1 to reset. Does anyone have any suggestions? 

Angie_77 by Investigator
  • 2637 Views
  • 7 replies
  • 3 Helpful

New to this

Hi so I got a new phone yesterday with EE. Was on Vodafone before. I texted Vodafone yesterday and asked for a pac code so I can keep the same number. Did it online with EE as soon as it come through. I got a text today at 12 from EE saying it was al...

Kerry05 by Visitor
  • 365 Views
  • 1 replies
  • 1 Helpful

Resolved! Re: Is there a limit to data gifting?

Hi @Christopher_G  I know this thread is some months old now but I wondered if you might be able to help? So new the the family plans (couple of months in), and I have myself and then two others who joined my plan (I'm on a 100GB a month currently pl...

leeozzie by Investigator
  • 1439 Views
  • 4 replies
  • 4 Helpful

How to use 4gee box in car

I have a 4gee home router and are going on a long road trip with the kids so want to use it on the road. We have a power inverter to plug it into the car so it has power but the wifi doesn’t seem to come up on our devices  thanks