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Broken phone

Rhyssmith94
Visitor

My phone is not working right and keeps doing random colours all over my screen and getting worse to the point I can't see anything I have insurance through ee how do I go about using this to get a replacement phone 

1 SOLUTION

Accepted Solutions
bristolian
EE Community Star
EE Community Star

Hello @Rhyssmith94 


Welcome to the EE community

 

Details of the claims process for EE insurance are on this EE help page 

 

You can either claim online on the page I've linked, or call EE C/S on either 150 (from your mobile) or 0800 0798586 (from any other phone)

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2 REPLIES 2
bristolian
EE Community Star
EE Community Star

Hello @Rhyssmith94 


Welcome to the EE community

 

Details of the claims process for EE insurance are on this EE help page 

 

You can either claim online on the page I've linked, or call EE C/S on either 150 (from your mobile) or 0800 0798586 (from any other phone)

Christopher_G
EE Community Support Team

Welcome to the community, @Rhyssmith94.

 

Sorry to hear about your phone. Please take a look at the page that @bristolian posted, you should get all of the information you need from there. 🙂

 

Chris