wifi calling on another device

[MCookies21]

Just called to reset my account network settings and I did my iPhones, but still I am getting the error "To allow Wi-Fi calls on this account, contact your network provider." on my Mac. Everything is up to date, and I turned it off and on, Apple is also looking at it.

[Chris_B]

@MCookies21  To check in mobile data on your iPhone you have enable “Allow calls on other devices” choose the device in question and within WiFi calling you have also enabled “Add WiFi calling for other devices”  ?   

[MCookies21]

Yes that is switched on too, I’m not sure whether to accept the feature just won’t work.

[Christopher_B]

Hi @MCookies21

I hope you're well and having a nice day other than this issue. 

Do you have the latest software downloads on your phone and other devices? 

Thanks 

Chris