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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2650 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15525 Views
  • 51 replies
  • 65 Helpful

Can I change supplier without incurring a leaving charge

My wife and I took out an EE SIM only contract earlier on this year, as we are both pensioners we took out one we thought would suit us only to find that we were running out of data well before the month was up. So I increased the data allowance and ...

4G

How di I know if my Nokia 2.4 has 4G

Poor internet connection

We have been struggling with internet connection, in particular when trying to work from home and use other devices - tv, alexa etc. I have run a speed test and upload is below minimum at 10.67 MBps. Please could you advise what to do. Many thanks

Bex_rich by Investigator
  • 1211 Views
  • 8 replies
  • 1 Helpful

Resolved! Samsung watch

I have had a Samsung watch attached to my contract for 2years now and changed the plan to the cheaper sim only option as the watch was fine. It now broken and I am buying another watch the same from a freind who doesn't use hers. Its LTE version also...

Resolved! 4G Not working to send anything

My daughters phone is a second line contract. She’s had it for a few months now but having trouble with her 4G. She can receive Snapchat’s, WhatsApp’s and notifications but she can’t reply to anything. Any help would be appreciated! Thankyou. 

Sym card

Can I add another sym card to my account for a different phone number 

Unlocking replacement iphone

I broke my phone and went to apple to have it replace. My contract has since run out and am trying to unlock my phone now as my 24month contract has expired. Unable to do it online. Any answers? Cannot call customer service as I'm overseas

Kdog2 by Investigator
  • 518 Views
  • 5 replies
  • 0 Helpful

4g sim in 2g 3g hanset

HelloCan a 4g sim be used in a 2g or 3g handset as my Relative does NOT want Internet just txt and calls.. Can anyone recommend a Handset if this is possible or can I just deactivate Internet on there Handset,thank you very much                   

Scam

The only scam is that ee cannot fix my problem again broadband WiFi going to back to bt oh that's right you are the same but cheaper so where do I phone now ET at least he points the finger at someone a don't want another squad of guy's appearing at ...

Alan1690 by Explorer
  • 603 Views
  • 8 replies
  • 2 Helpful

Restricted Service

I work from home and have been provided with an NEC Softphone on a laptop to connect with the office phone system.  This uses a Cisco Anyconnect Secure Mobility Client but I am find more and the VPN connection drops out and I keep getting a message t...