Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

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Sorcha by Former EE Community Manager
  • 2977 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 16198 Views
  • 51 replies
  • 65 Helpful

iPhone 13 Pro Delay

Hi Guys, I placed an order an hour after the iPhone 13 Pro was released and I have made payment via PayPal and I also have a confirmation email to say my order has been placed, it’s now been 4 days and I haven’t had an update. I appreciate it is an b...

Spike361 by Visitor
  • 2893 Views
  • 7 replies
  • 2 Helpful

Be sport cannot find postcode

When trying tie register for BT sport, which I have as an add on, the BT website recognises my phone number but can not find my postcode. Frustrating as I want to watch the champions league. As anyone experienced this? Upgraded my phone and contract ...

MattM555 by Visitor
  • 492 Views
  • 2 replies
  • 1 Helpful

Order back on track

Order was placed - it said order on track then good news your order is coming soon then gave me an estimated date then now back on track - what does this mean?

Jessh99 by Visitor
  • 790 Views
  • 5 replies
  • 0 Helpful

Samsung Galaxy S21 256GB

Hi  I placed an order for Samsung Galaxy S21 5G 256GB Phantom Grey on 18/09/21. I understand there is a delay at the moment but I had an update on 25/09/2021 saying my order is "on track" .... obviously it isn't as when ordering it stated 7 days deli...

AG1875 by Visitor
  • 457 Views
  • 4 replies
  • 0 Helpful

Resolved! Gifting data to family member

Why can’t I gift data to my child who has a pay as you go phone? I do not want or need a monthly contract for him but have surplus data.

Elaine23 by Visitor
  • 1620 Views
  • 1 replies
  • 1 Helpful

Dispatch expected in 24 hours

Hi, I ordered a Samsung galaxy S21 Ultra on the 16th of September.I had a text on Friday (24th) & followed the link which said 'dispatch expected in 24 hrs'.  It's now Tuesday & it is still saying the same.  Is anyone else experiencing this?ThanksRac...

Rach3322 by Investigator
  • 905 Views
  • 3 replies
  • 2 Helpful

No confirmation email for iPhone 13 upgrade

I upgraded to the iPhone 13 Pro yesterday over the phone. I have since had text messages saying that my warranty on my existing phone will therefore be cancelled and an invite to set up my smart benefit but I’ve had nothing with an actual order numbe...

Re: Cancel a contract - delete Direct debit

Hi I have deleted my directed debit because,i am paying by card in future i have just started my sim card after being on a 2 year contract,  its due on the 2nd October £8.00 but i have paid today 28th September. I am changing payments which are manag...