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Be sport cannot find postcode

MattM555
Visitor

‎28-09-2021 01:49 PM

When trying tie register for BT sport, which I have as an add on, the BT website recognises my phone number but can not find my postcode. Frustrating as I want to watch the champions league. As anyone experienced this? Upgraded my phone and contract about 3 weeks ago.

0 Helpful
2 REPLIES 2
Leanne_T
EE Community Support Team

‎28-09-2021 03:52 PM - edited ‎28-09-2021 03:53 PM

Hi there @MattM555

 

Thanks for coming to the community. 

 

Are you using the postcode we have registered for you? 

 

You can check your address details in your My EE account 🙂

 

Leanne.

0 Helpful
mikeliuk
Ace Contributor
Ace Contributor

‎28-09-2021 04:12 PM

Hi @MattM555 ,

 

The above may solve your issue, but if it does not, is the address a new build property?

 

Does the Royal Mail Postcode Finder agree on what your postcode is?

 

https://www.royalmail.com/find-a-postcode

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