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By Sport's add on

Debbie445
Visitor

My phone contract has ended but I have a BT Sport add on benefit that was added quite recently. If I decide to move network and get a new phone contract, how does that affect the add on, I would want it ended too, but will I owe anything then🤔🤔

1 SOLUTION

Accepted Solutions
XRaySpeX
EE Community Star
EE Community Star

It's an add-on to your EE contract. When your contract is cancelled by moving to another network the add-on goes with it.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

View solution in original post

2 REPLIES 2
mikeliuk
Ace Contributor
Ace Contributor

Hi @Debbie445 ,

 

If you intend to change network, I would recommend to try to get that Add-On refunded and removed.

 

It's possible others may be certain you may still benefit from that Add-On but you will have no recourse if anything goes wrong so it would be much cleaner to get it removed if you intend to leave shortly after its activation.

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XRaySpeX
EE Community Star
EE Community Star

It's an add-on to your EE contract. When your contract is cancelled by moving to another network the add-on goes with it.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP