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By Sport's add on

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Debbie445
Visitor

‎19-12-2021 01:34 PM

My phone contract has ended but I have a BT Sport add on benefit that was added quite recently. If I decide to move network and get a new phone contract, how does that affect the add on, I would want it ended too, but will I owe anything then🤔🤔

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XRaySpeX
Grand Master
Grand Master

‎19-12-2021 01:53 PM

It's an add-on to your EE contract. When your contract is cancelled by moving to another network the add-on goes with it.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

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mikeliuk
Ace Contributor
Ace Contributor

‎19-12-2021 01:48 PM

Hi @Debbie445 ,

 

If you intend to change network, I would recommend to try to get that Add-On refunded and removed.

 

It's possible others may be certain you may still benefit from that Add-On but you will have no recourse if anything goes wrong so it would be much cleaner to get it removed if you intend to leave shortly after its activation.

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XRaySpeX
Grand Master
Grand Master

‎19-12-2021 01:53 PM

It's an add-on to your EE contract. When your contract is cancelled by moving to another network the add-on goes with it.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)