Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

This page is no longer active

close

   

For up-to-date information and comments, search the EE Community or start a new topic.

Re: Cancel a contract - delete Direct debit

Margarethg
Visitor

‎28-09-2021 12:22 PM - last edited on ‎28-09-2021 01:42 PM by EE Community Moderator

Hi I have deleted my directed debit because,i am paying by card in future i have just started my sim card after being on a 2 year contract,  its due on the 2nd October £8.00 but i have paid today 28th September. I am changing payments which are managed by my neice . Please dont hesitate to contact me. 

 

Regards

 

xxxxxxxxx xxxxxx 

xxxxxxxxxxx

 

[mod edit: please do not post personal information on the public board. Thanks!]

 

0 Helpful
2 REPLIES 2
Katie_B
EE Community Support Team

‎28-09-2021 02:24 PM

Hello @Margarethg.

 

Welcome to the EE Community. 

 

Any personal details provided on your previous post have been removed as this is a public forum. 

 

Have you taken a new contract or kept them same account and changed your package?

 

Katie 🙂

 

 

0 Helpful
XRaySpeX
EE Community Star
EE Community Star

‎28-09-2021 02:30 PM

@Margarethg : You would need to change your payment method in your MyEE a/c. Otherwise EE will be trying to take a DD which will fail.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful