Re: Cancel a contract - delete Direct debit

Margarethg
Visitor

‎28-09-2021 12:22 PM - last edited on ‎28-09-2021 01:42 PM by EE Community Moderator

Hi I have deleted my directed debit because,i am paying by card in future i have just started my sim card after being on a 2 year contract,  its due on the 2nd October £8.00 but i have paid today 28th September. I am changing payments which are managed by my neice . Please dont hesitate to contact me. 

 

Regards

 

xxxxxxxxx xxxxxx 

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[mod edit: please do not post personal information on the public board. Thanks!]

 

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2 REPLIES 2
Katie_B
EE Community Support Team

‎28-09-2021 02:24 PM

Hello @Margarethg.

 

Welcome to the EE Community. 

 

Any personal details provided on your previous post have been removed as this is a public forum. 

 

Have you taken a new contract or kept them same account and changed your package?

 

Katie 🙂

 

 

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XRaySpeX
EE Community Star
EE Community Star

‎28-09-2021 02:30 PM

@Margarethg : You would need to change your payment method in your MyEE a/c. Otherwise EE will be trying to take a DD which will fail.

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