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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2953 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 16126 Views
  • 51 replies
  • 65 Helpful

Resolved! Unable to buy any add-ons

I have been regularly using top-ups to buy data add-ons for my EE card without any issues for the past two years, but today, after I received a notification about running out of data, when I went to the Add-ons page on my profile I was unable to find...

WojtekW by Investigator
  • 2362 Views
  • 8 replies
  • 1 Helpful

ee perks

EE perks account has been deactivated. Never received an original email months ago. Asked for a password reset email, which has now let me access the account. However its now saying account has been deactivated as time limit was reached. Anyone know ...

EE Perk not generating a new code

Hi All, Anyone know why my EE Perk account isn't generating a new discount code. I have generated my first code today and used that, but when I try to generate a new code for my partner to use it doesn't give me a new one. Do I have to wait for my cu...

vealda01 by Visitor
  • 334 Views
  • 1 replies
  • 0 Helpful

Wrong account/number

I recently purchased a top up for my old number by accident is there anyway the credit can be transferred to my new number? 

Gaz96 by Visitor
  • 401 Views
  • 1 replies
  • 0 Helpful

Resolved! Upgrade but can't upgrade?

Can anyone help please?  My Contract ends 27/11/2021 The Ee app did say I was eligible for an upgrade.  I then requested a pac code as was thinking of taking a new contract with id mobile and porting the number across but having seen reviews I've dec...

Robc86 by Established Contributor
  • 2135 Views
  • 5 replies
  • 0 Helpful

Charged for phone delivery

Hi I just got my phone and first invoice.Although the order confirmation and advert stipulate free delivery, i was charged 6.98 pounds.In addition, the bill did not shows 10% as BT broadband customer. Not a good start with EE ????

mirabeau by Visitor
  • 404 Views
  • 1 replies
  • 0 Helpful

Automatically gifting data

It would be really nice and time saving if you could have the feature option to automatically gift the amount of data you want to the sims on my account. It’s really frustrating sometimes to get a call from family members that there data is finished ...

Can't buy data

I've recently ran out of data and have no clue how to get more. I've seen multiple posts on here about using the http://add-on.ee.co.uk/purchase link but it doesn't work at all! It tell me to turn off my WiFi to buy data, and what a shocker, I have n...

Aut2 by Visitor
  • 451 Views
  • 1 replies
  • 1 Helpful