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App says password or email is incorrect. It Isnt I can log in to my account

Rob195
Established Contributor
Established Contributor

‎22-10-2021 03:58 PM

As  subject say I cant log in to app for the reasons stated but I can log in to my account using same details.  Any ideas

Thanks

 

0 Helpful
1 REPLY 1
Katie_B
EE Community Support Team

‎23-10-2021 08:02 AM

Good Morning @Rob195. 

 

Have you tried removing the app and re-downloading?

 

Is the app running on the latest version?

 

Speak soon, 

 

Katie 🙂