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Community Activity
Sony D charges to my EE account not mine
I have received £231 of charges in 1 month to Sony D. EE will not help me and tell me to call the billing company… they cannot do anything about this either. I do not even have a PlayStation. We do not have any text of these charges absolutely nothin...
EE broadband is not blocking adult sites
Hi, I have recently noticed that EE broadband is not blocking adult websites. I have tried turning the safe search on and off as well as rebooting the router. I had a similar issue with Virgin Media in the past and a router reboot fixed it. I have se...
New sim for gates
Hi - Renewing a BT broadband and sim only contract recently, they 'transferred' me to EE for a sim card which we use for our gates. Kept the old number but having a few issues which hopefully we can sort out. A couple of questions: -1. Other communit...
EE TV Pro box 1080p question.
Hi All. I have just cancelled SKY Q for EE TV and 500mb Broadband due to only really watching freeview and sports channels and EE being much cheaper. Upon installing the EE Pro box I found the picture nowhere near as clear or vivid as SKY. I had both...
Out of contract but still charged for my handset
My contract ended a while ago but it appears I’m still being charged for my handset within the rolling contract. I called ee and was told a text was sent( no context) for me to contact them and that was it. All that happened during that call was most...
Resolved! SIM Question
Hello, I bought an 8GB SIM card plus 500 minutes and unlimited texts. So there's no subscription, no out-of-bundle charges or other fees?
Nord vpn
I have received my new Ee smart hub and am wondering if I can install Nord von on it and if so how? I already have a NordVPN account for my mobile and other devices.
Resolved! Ordered a Phone Contract, upfront payment got taken, no email confirmation.
Hiya, I recently ordered an Iphone 15 Contract on the EE website, its taken the money out of my bank account but i have had no confirmation email at all. It just refreshed the page when the payment was approved.
EE Broadband capped when actually downloading?!?!
I recently changed to EE broadband(Fibre 67 as full fibre is not in the area yet) Before I changed I asked if it was a capped download when downloading games due to my then internet (Talk Talk) at the time capping download speeds to 4-5mb when downlo...
Roam abroad cost increase
Why has the cost of the roam abroad pass increased from £10 (August 2023) to £25 now? If I am away from home on either side of my billing date then I will be charged twice. Why should my billing date affect how I am charged? How can EE justify the ma...
