I'm moving 4 numbers to EE and during the porting, I've given the wrong EE number to port to. I've given my number rather than my son's - can I update this?
@si_bateman You need to call customer services asap. Moving a number will close that account with that network and you’ll be required to pay off any remaining term if it’s a contract.
To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
I recommend to contact EE immediately by online chat or call to advise the mistake that has been made, and explain clearly what the correct action and PAC should be instead.
From your description, you seem to have supplied a PAC for your own number instead of your son's so I would additionally recommend that you inform your own service provider of the mistake and instruct them not to port your number or cancel that contract as you may become liable for early termination charges for cancelling your contact if you are within the minimum term period.
