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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2675 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15678 Views
  • 51 replies
  • 65 Helpful

Resolved! Claim cashback for samsung upgrade December 2021

Ive been searching to find how i claim my cashback for my galaxy s21 that i upgraded a couple of weeks ago. Everything points to an old summer deal and i cant find anything about black friday December 2021.I was told in the ee shop i just had to go o...

I've given an incorrect number to port

I'm moving 4 numbers to EE and during the porting, I've given the wrong EE number to port to. I've given my number rather than my son's - can I update this?

Christmas wishes 🎄

Who's looking forward to Christmas,  ? My data renews tonight,  so if anyone wants to chat/txt,  about games/consoles or films, I'm here for you, Merry Christmas guy's

Paying Old Orange Bill

Hi, I have an outstanding balance on an old Orange Mobile account which I was unaware of. I know the phone number. How can I pay the balance?  Many thanksSteve

steveragg by Investigator
  • 3043 Views
  • 10 replies
  • 0 Helpful

Phone not dispatched

Hi, I placed an order online for a Google Pixel 5 on a pay monthly contract on the 19th October. I paid £50 up front which has been taken from my bank. I received a confirmation email for the order but I've not heard anything since regarding dispatch...

jyching1 by Explorer
  • 2420 Views
  • 15 replies
  • 1 Helpful

Resolved! Transfer my old number

 HiI started a new monthly plan with EE and Igave my PAC number along with my order on Thursday 16 December.My number is still not transferred.Really need this to be sorted as quickly as possible as I work in a hospital.Already spoke to Customer Serv...

4g internet issues

There is no 4g signal inside our property so we have a 4g mast and aerial on our roof with a TP-link router that feeds a TP deco mesh system. Signal speed is fine (25-30mbs) but signal drops all the times making wifi calling and MS Teams/Zoom etc imp...

Jhsummers by Investigator
  • 1176 Views
  • 7 replies
  • 3 Helpful

Change from other network company

I ordered a new 12month plan in EE, and I want to use my old number from giffgaff, so I got PAC code and ordered success about four days ago. I got a mail from EE, and it said like my order was a success, but when can I use the new EE plan? I think I...