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Real or fake message from EE?

RichardComley
Investigator
Investigator

‎22-12-2021 04:57 PM

My daughter has received the below

E08EE295-543C-42BF-8812-614B9C6E312F.jpeg

Is this real or scam?

 

Any advice greatly received 

2 REPLIES 2
mikeliuk
Ace Contributor
Ace Contributor

‎22-12-2021 06:02 PM - edited ‎22-12-2021 06:06 PM

Hi @RichardComley ,

 

There's no cost specified on that message. Did your daughter reply to a previous one which specified the cost there?

 

If YES was replied to the first message, it's confusing that any other action would be required.

 

https://www.which.co.uk/consumer-rights/advice/how-to-spot-a-messaging-scam-at2fR9B2E85g

 

https://www.ncsc.gov.uk/collection/phishing-scams

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0 Helpful
James_B
EE Community Support Team

‎23-12-2021 08:11 AM

Hi @RichardComley,

 

Welcome back to the EE Community. 🙂

 

Did your daughter receive that message after trying to apply an unlimited offer to her account?

 

James