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23-12-2021 06:30 AM
Hi
I started a new monthly plan with EE and I
gave my PAC number along with my order on Thursday 16 December.
My number is still not transferred.
Really need this to be sorted as quickly as possible as I work in a hospital.
Already spoke to Customer Services yeaterday.
I was told the transfer will get sorted by midnight.
Still nothing.
Please advise what should I do next.
Dont really want to cancel my contract.
Thank you
Solved! See the answer below or view the solution in context.
23-12-2021 08:58 AM
Hi @Gabriela777,
Welcome to the EE Community. 🙂
If your number transfer was started before 17:30 yesterday, your number transfer will complete today.
Hope this helps.
James
View solution in original post
23-12-2021 08:05 AM
@Gabriela777 It takes up to 24 hours to might across. Not sure why you got told it’ll be midnight if you called yesterday as that’s not possible.
23-12-2021 08:26 AM
May be I did not understand.
24hrs from the time Sim card inserted or from the date of the PAC number provided/ order placed?
