Wrong handset activated with new sim
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26-12-2021 08:39 AM
Hope someone can help solve this - Xmas day we stupidly sent the simswap from my phone instead of my daughters old phone - now her new phone is connected to me and I have no active sim in mine. Can’t get through to EE due to being shut for Xmas - any solutions out there very welcome !
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26-12-2021 09:26 AM
Hi @Saswest
Thanks for posting.
If you can get in touch with our Mobile Care team they will help you with this.
Let me know how you get on.
Leanne.
