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Wrong handset activated with new sim

Saswest
Visitor

Hope someone can help solve this - Xmas day we stupidly sent the simswap from my phone instead of my daughters old phone - now her new phone is connected to me and I have no active sim in mine. Can’t get through to EE due to being shut for Xmas - any solutions out there very welcome !

1 REPLY 1
Leanne_T
EE Community Support Team

Hi @Saswest

 

Thanks for posting. 

 

If you can get in touch with our Mobile Care team they will help you with this. 

 

Let me know how you get on. 

 

Leanne.