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Wrong phone sent

DaveH74
Visitor

‎26-12-2021 06:44 AM

Sent me the wrong phone, person on phone said I will have to send back and have ANOTHER credit check!! I DO NOT want this, what do I do?? All I want is the correct phone.

Also I'm being charged £79 per month for a brand new phone yet the one I've been sent is a good as new. GAN.

My order was for brand new not good as new.

0 Helpful
1 REPLY 1
Leanne_T
EE Community Support Team

‎26-12-2021 09:24 AM

Hi @DaveH74

 

Thanks for coming to the community. 

 

Did you take out a new contract or was this an upgrade? 

 

Which phone did you order? 

 

Thanks 🙂

 

Leanne. 

0 Helpful