Xbox Series S offer

[Kyle009]

I ordered a new phone in store yesterday and was told I'd receive a text today to book my delivery in for the series s. I haven't had anything and looking at my contract and receipt there is no mention of the deal.

How can I check I'm eligible for the deal? I went for the Samsung a52s 5g on the 40gb tariff and only really went for this as I want the series s too.

Any help is greatly appreciated. Thanks

[Kyle009]

@Charl86 You must be good luck - just had my text now. Whoop!

[Stulad]

Thanks hopefully sooner rather than later 🤞

[Kyle009]

@Charl86 just for your info my parcel was meant to be delivered on Monday but it's just turned up now 😁

[Charl86]

@Kyle009 another update the Xbox was delivered today so 2 days earlier than expected. Hopefully you have received a text now?

[Charl86]

@Kyle009 mine came today too, at least they are here ready so Santa 🎅

[Staceywills]

Hi, 

I took delivery of my phone on 18th November but haven't received anything at all regarding the Xbox?

Should I be calling 150?

[Aw908]

Hi @Leanne_T 

I ordered a Pixel 6 on the 17th November but have not had any texts/emails on redeeming the xbox deal. Is there a way I can check the status of this?

Cheers 

Andy

[James_B]

Hi @Staceywills and @Aw908,

I've sent you both a private message. Please check your inbox and get back to me when you have a moment.

Thanks

James

[Dave238]

I received my Xbox In good time with the offer. Only thing I'm unsure of now is the 3 month ultimate game pass supposed to be bundled with it? How do I claim this. Going to add ons in my account offers it for £10 per month, where is the 3 months free?

[James_B]

Hi @Dave238,

Welcome to the EE Community. 🙂

You'll receive a text message soon with details on how you can claim your Game Pass Ultimate subscription.

James