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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

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Sorcha by Former EE Community Manager
  • 2646 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15484 Views
  • 51 replies
  • 65 Helpful

Can’t upgrade online

I’ve been trying to upgrade my phone and everyone I pick it says no tariffs available. Thanks

Resolved! Xbox Series S offer

I ordered a new phone in store yesterday and was told I'd receive a text today to book my delivery in for the series s. I haven't had anything and looking at my contract and receipt there is no mention of the deal. How can I check I'm eligible for th...

Kyle009 by Contributor
  • 3720 Views
  • 77 replies
  • 12 Helpful

Set Gift Data for family members

TeamEE,I have transferred my x4 Family SIM pack over from BT & I’m getting VERY frustrated at having to keep Gifting Data EVERY month. Can’t you create a permanent feature, so that my family members don’t keep shouting at me when their plans suddenly...

Mark-G by Visitor
  • 606 Views
  • 1 replies
  • 0 Helpful

Upgrade

Why is it when I log in to see the available upgrade tariffs for the iPhone 13 Pro, that the website (and via the app) says ‘it looks like there are no suitable plans available for this device right now’   

Hef17 by Visitor
  • 292 Views
  • 1 replies
  • 0 Helpful

100% off early upgrade fee.

Hi all.Had a notification on my EE app that I could upgrade now and pay no upgrade fee.When I go to the upgrades page it still saying I need to pay the £196 early upgrade fee.Anybody know why this is ? It doesn't really give me much information .Than...

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Rorybean by Investigator
  • 7119 Views
  • 30 replies
  • 17 Helpful

ZTE router only works with iPhone

I have purchased a ZTE MF286D off Amazon to use with my 4G EE sim. It picks up brilliant speeds, but it only seems to work with my iPhone. When I try to use my Windows machine or Android phone it'll connect but only for certain sites and apps. Otherw...

Jmoouk by Investigator
  • 2452 Views
  • 9 replies
  • 0 Helpful

EE Perks account deactivated

Anyone know how to reactivate your EE perks account? Can not access a code to use for upgrade as the account is now deactivated because registration wasn’t completed in time. Won’t let me reset password or re- register as it recognises email address ...