Hi, I upgraded my phone to a Google pixel 6 around 19 th November with the offer of a Xbox series s, I received my phone and IV got a message on 6th December saying that the Xbox is now being processed, but until now I didn't receive the box and it was supposed to be a gift present for my daughter.
@MM729119 , You will have to ring customer service to find out why you have not received the Xbox, there is no account access here. EE will be able to take a look for you and should be able to give you an answer.
To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.
