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24-12-2021 10:21 AM
Good day. I bought a sim pack in Asda yesterday, in big bold letters on the front of says £15 for 30gb data. I registered a new account, went to top up but 30gb for £15 was not an option? Only 15gb £15.
Confused and a little annoyed, I topped up £20 to get 30gb of data (even though, at the promotion rate I should get 60gb for £20?)
What is going on EE? SURELY I'm entitled to exactly what is offered on the pack?
Thanks
24-12-2021 10:34 AM
@LadyAleesha It’s £15 for 30Gb there is no promotion rate and I don’t know why you think that. Have you read all the information that came with the SIM card ?
24-12-2021 11:02 AM
Look in your online MyEE Add-ons for the other 15GB.