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Community Activity
Resolved! Xbox Game Pass Ultimate
Xbox Game Pass Ultimate hasn't worked for 3 months...unfortunately customer service doesn't know how to do it
Cancelled contract within 14 days last month, 48 quid taken from my 100 refund
So last month I attempted to start a contract and cancelled and returned within 14 days because your service has been beyond appalling throughout this entire experience between operators giving me constant misinformation or at worst withholding infor...
Order cancelled
My order was cancelled and I haven’t received my money back from the upfront payment
Scam letter from Moorcroft
Dear team/ all,I received a (very convincing btw) letter from Moorfcroft Debt Recovery siting I owe money. After digging into (chatting and calling them) they say its from EE. I fear (and assume now) its a pure scam as they were very wage why, how,...
Resolved! Cant remove device from smart hub
Hi all, I have been trying to delete a device/devices from my EE wifi but i cannot seem to do it. When i go on the smart hub page i am going to 'My Network' page and then the list of devices appear in a list. I have found the relevent device and clic...
Port a landline number from BT to my EE landline
Pulling my hair out trying to get this sorted!I have a BT landline. Due to my husbands work, we also had a 2nd line that was used for our broadband. That second line was transferred to EE a couple of years ago, for broadband only and we continued to ...
Resolved! Upgraded to Apple one from just Apple TV+, now Apple TV+ keeps saying i need to
Decided to upgrade to get the Apple one subscription for £5/month instead of just getting the free Apple TV+, however when i switched over, I’ve now lost access to Apple TV+ and it keeps saying that i need to renew. I have checked my subscriptions an...
Still a dead after 6 months
Every time I login into the app, and that included today. I keep on finding the option to do a renewal on my Broadband. But as per usual when I try to find out what options are available. It times out with the same stuck record message, sorry, someth...
Limiting Bandwidth and Speed
Hello I don't know if I'm complicated my setup I'm based in the UK with 900mbps with router and digital phone line (EE) I have to use the isp router for the phone line to work. I installed a switch to limit the speed some devices can get like 100mb...
Charity donation request
Hello, I am helping my students with organising a raffle as part of our special needs students enterprise project. The aim of the raffle is for students to be able to self-fund their summer trip. Many are from disadvantaged backgrounds.Please could y...
