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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

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Sorcha by Former EE Community Manager
  • 2646 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15484 Views
  • 51 replies
  • 65 Helpful

Getting the ‘Special code’ for my old Motorola

I recently bought a joblot of old mobile phones from eBay. Included in the joblot was an old Motorola Graphite, which seems to have been locked to one2one. It did have its original SIM card but it doesn’t get any signal. When I put in my JT sim card ...

TC204 by Visitor
  • 852 Views
  • 3 replies
  • 0 Helpful

Trade in

I sent my phone to be traded in 11 days ago and received confirmation from the post office that it was received on the 20/12. I know it’s been Christmas but I’m now receiving texts from EE that the trade in discount is being taken off my account. doe...

Problem with Top-up

Someone can explain what additional payer authentication they mean? No notifications from bank.  

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FeyNiX by Investigator
  • 680 Views
  • 1 replies
  • 2 Helpful

How do I contact EE via Text when I have no landline?

Hi, Sorry if this is stupid, I've recently had Full Fibre installed (900mbps) but after the 10 days am still only getting 500mbps. I text HELP and later FAULT to 60071, but both times they 'don't recognise the EE mobile number' (because it's not from...

astroman by Investigator
  • 587 Views
  • 4 replies
  • 3 Helpful

4G home broadband router and Xbox party compatibility

We took delivery of a 4G router last week as an attempt to improve our woeful broadband speeds. Big mistake. I have a 16yo losing his tiny mind because he is struggling to join/stay in his Xbox party. I can see there have been some issues with it wit...

Tipsymoth by Investigator
  • 5305 Views
  • 11 replies
  • 3 Helpful

Re: Itemised billing

No matter which Option you choose You can't get to speak to anyone! I need May 2021 bill to prove I called a contractor and he called me! Try talking to someone is impossible and it's not due to time of year, this has been going on for months HELP NE...

Recent order

Hi. Just a quick query. I ordered an upgrade on Christmas day. As there is a couple of bank Holidays after I was wondering when I would be likely to receive it. Thanks

Graham03 by Visitor
  • 568 Views
  • 2 replies
  • 0 Helpful