Archived Posts

In this forum, you’ll find older (but always searchable) content.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

This page is no longer active

close

   

For up-to-date information and comments, search the EE Community or start a new topic.

Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2471 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15082 Views
  • 51 replies
  • 65 Helpful

Router USB password

Hi,  I want to add a usb hard drive to my router. I am already concerned that the ee router only supports a security protocol that is over half a decade out of date. If I set my windows pc's back to the year 2015 by enabling SMB1/CIFS   I can see the...

thamesman by Investigator
  • 395 Views
  • 6 replies
  • 0 Helpful

Separating 2.4gHz and 5gHz on the new 5GEE Router

Hey all! My new 5GEE router broadcasts over the same SSID for both 2.4gHz and 5gHz.I can't find any option in the router configuration page to split 2.4 and 5gHz into two separate SSID broadcasts. This causes some issues with some of my deices (some ...

boorch by Contributor
  • 2370 Views
  • 3 replies
  • 0 Helpful

EE return packet

I’ve received my trade in packet from EE do I just take the white bubble wrapped packet with my phone in it to the post office or do I have to put it in the original big envelope as the white bubble wrapped one has no writing on it besides where it s...

PAC codes and SIMs maybe mixed

I ordered online two EE SIMs for my family a few days ago. On one SIM, I I may have already entered a PAC code at the time of ordering. I do not remember. On the other SIM I did not. On both SIMs I paid a £15 pay as you go package, each. The SIMs arr...

akist by Investigator
  • 582 Views
  • 1 replies
  • 0 Helpful

Resolved! New Phone

If I buy a new sim free,unlocked mobile from,say Amazon….and I want to retain my number,and payg arrangement (literally pay as you go…I only use for texts/calls…and top up at my convenience),how do I get a new sim and get organised to change new phon...

jfostern by Established Contributor
  • 969 Views
  • 1 replies
  • 1 Helpful

Additional Charges

My bill had just been paid and apparently I already have £19.09 additional charges already added to my next bill!  I have no idea what these are and when I click on them to get further information nothing comes up.   

Dink_s by Investigator
  • 497 Views
  • 2 replies
  • 1 Helpful

Resolved! G Fast question

If I placed an order with EE, does it come with EE Hub router support G.fast or will it be openreach certified engineer to attend the property to install g.fast socket and openreach g.fast modem? My plusnet contract exprired next month still on FTTC ...

bulldog147 by Established Contributor
  • 3110 Views
  • 27 replies
  • 8 Helpful

Will I be billed for 'stacked' data

My friend moved to Canada recently and was in the process of sorting out Canadian utilities, one of them being a mobile carrier. As he'd closed down all his UK accounts before leaving, I stepped in to help him out in the interim period whilst he was ...

_MrR_ by Prodigious Contributor
  • 1047 Views
  • 3 replies
  • 3 Helpful

Early upgrade fee

It say that I’ve 100% off early upgrade fee but when I go to get new upgrade it still costing me it’s not changing to 0.00. does anyone know why??

Libbie3 by Visitor
  • 249 Views
  • 1 replies
  • 0 Helpful

EE Perks

Hello, I am trying to get a code through EE Perks but it says the following: 'Your account has been deactivated as your registration was not completed within the allowed time frame.' Are you able to assist with this please? Thanks David

rushy45 by Explorer
  • 723 Views
  • 3 replies
  • 0 Helpful