cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

This page is no longer active

close

   

For up-to-date information and comments, search the EE Community or start a new topic.

No 4G since iOS 15.0 update

Denpau
Explorer

Hi

 

Since updating to iOS 15.0 I cannot connect to anything using 4G. Was fine before this update and can’t find a solution online. Have tried turning mobile data on and off, airplane mode on and off, re starting iPhone 11. Nothing works.

Has anyone else had this problem??

Thanks in advance

Denpau 

5 REPLIES 5
Mustrum
Ace Contributor
Ace Contributor

Where are you looking?

 

The only reference is:

 

How do I turn on 4G on iOS 15?
 
 
Select Settings
  1. Select Settings.
  2. Select Mobile Data.
  3. Select Mobile Data Options.
  4. Select Voice & Data.
  5. To enable 3G, select 3G.
  6. To enable 4G, select 4G.
Chris_B
Grand Master
Grand Master

@Denpau  Have you checked to make sure 4G is selected within mobile data ?  Have you tried performing a network reset on the device? 

Can you use mobile data and make/receive calls over 3G?

No cannot do this either

Leanne_T
EE Community Support Team

Hi @Denpau

 

Thanks for coming back to us, 

 

Have you tried resetting your network settings? 

 

Do you have signal showing? 

 

Thanks. 

 

Leanne.