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Additional Charges

Dink_s
Investigator
Investigator

‎28-12-2021 09:07 AM

My bill had just been paid and apparently I already have £19.09 additional charges already added to my next bill!  I have no idea what these are and when I click on them to get further information nothing comes up.

 

 

 

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2 REPLIES 2
chistery
Brilliant Contributor
Brilliant Contributor

‎28-12-2021 09:25 AM

Hi @Dink_s 

 

Sometimes I get unknown charges in MyEE. If I log out and back in, they go away. Maybe that will work for you too.

mikeliuk
Ace Contributor
Ace Contributor

‎28-12-2021 12:48 PM

Hi @Dink_s ,

 

If you cannot determine based on the information provided in My EE, you may wish to open an online chat to enquire about that.

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