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Re: Why can't I change my appointment online?

Marietoo
Visitor

‎31-12-2021 11:51 AM

With over 1200 people viewing this post to date it's evident that people would like to be able to change or cancel appointments online.

I've mislaid my phone so there's no point in me going to store to get it serviced and I can't phone!

Sorry to say I won't be able to cancel my appointment and free the slot for someone else.

 

2 REPLIES 2
Chris_B
Grand Master
Grand Master

‎31-12-2021 01:52 PM

@Marietoo  as stores don’t have access to this this is would be impossible as your only booking a time slot at the store and the store gets informed of that booking. 
And the number of views a post has had doesn’t mean anything of the sort as people need to view a post to see if it’s appropriate for them.  


 

 

0 Helpful
XRaySpeX
Grand Master
Grand Master

‎31-12-2021 02:25 PM - edited ‎31-12-2021 02:25 PM

@Marietoo : Try calling the store over Skype. 

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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