Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

This page is no longer active

close

   

For up-to-date information and comments, search the EE Community or start a new topic.

Re: Why can't I change my appointment online?

Marietoo
Visitor

‎31-12-2021 11:51 AM

With over 1200 people viewing this post to date it's evident that people would like to be able to change or cancel appointments online.

I've mislaid my phone so there's no point in me going to store to get it serviced and I can't phone!

Sorry to say I won't be able to cancel my appointment and free the slot for someone else.

 

2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

‎31-12-2021 01:52 PM

@Marietoo  as stores don’t have access to this this is would be impossible as your only booking a time slot at the store and the store gets informed of that booking. 
And the number of views a post has had doesn’t mean anything of the sort as people need to view a post to see if it’s appropriate for them.  


 

 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
0 Helpful
XRaySpeX
EE Community Star
EE Community Star

‎31-12-2021 02:25 PM - edited ‎31-12-2021 02:25 PM

@Marietoo : Try calling the store over Skype. 

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP