Samsung galaxy fold z release

[Halfman]

I have pre ordered the fold z and had conflicting information from EE, such as the 18,21 September and we have no date so no one should be giving out a date is what I have been told.

Do we have a confirmed ee release date as to when I will get my product

Thanks

[Chris_B]

@Halfman   The release date isn’t a guarantee you’ll receiving the device on that date. 

The release date is the 18th

[Halfman]

Sorry dont mean to be a pain, but do you work for EE or are you just another paying customer like myself wishing to get your hands on the fold z.

I am aware the 18 September is suppose to be the official date, but my info is directly from speaking to different members of EE. If they can't all provide the same the info what is a customer suppose to believe. 

I am aware it is not EE faults. I am just eager to get my fold .

[mazzabul]

He doesn't work for EE, no one knows yet, send your reddit username if you want to be added to the samsung fold 2 EE shippibg chat 

[mikeyhmikey12]

I've been told the 18th or 19th - someone has already told me they already have their dispatch notice but for now I haven't had anything

[Halfman]

So far I haven't got anything either.

[ChemicalDan]

Been in talks all week with EE. Told all week up to today that I would be receiving it tomorrow and that there is no issues.

Called up today asking about the device since I haven't received any dispatch notice.

EE said they are now not sure if it's arriving tomorrow and probably won't be dispatched till tomorrow as they haven't got any stock till tomorrow.

None of this makes sense. Im either getting it tomorrow or I'm not. Annoying to say the least after being told its arriving tomorrow all week.

[mikeyhmikey12]

I spoke with a lady this morning that said we should get the device
tomorrow and a DPD notification tonight. Plus the usual first come first
serve stuff but I ordered on the 4th so they should have enough I would
have thought when did you order

[Halfman]

I pre ordered on 5 September. 

Would be nice if we got it tomorrow. 

I just don't get how different members of staff from EE all give a different answer when they all work for the same company. 

Why isn't a manager from EE even contacting samsung to get some kind of confirmed confirmation about the fold z so customers are aware as to what is going on with their orders. 

Why isn't even a member of EE staff on here explaining anything if this is meant to EE community. 

Fingers cross for us all for tomorrow 

[Scuffers]

Install the DPD app.  In my opinion they tell you before EE does as they handle the shipment.  

If you are to get it tomorrow you'll probably know by 9pm this evening.  Same happened with last Fold,  vague with the date of delivery, confusion at customer service end.  They don't intend to be confusing, it's because they simply don't know until Samsung deliverers X number of devices,  which is usually a day before a phone is to release.