Samsung flip 3 pre order

[sneh_patel]

I have not received any information on my phone, can you please tell me when it's gonna come?

[the_bing]

on the 11th and online 

[Daulby90]

@the_bing I’ve spoke to a few people on Reddit and it seems people who have ordered via phone has got a working tracking which shows order confirmed atm

[Chris_B]

@sneh_patel   If you ordered at a store you’ll have nothing until the store informs you that the device is ready to be collected.    You’ll not get any updates. 

[Daulby90]

@Chris_B ive ordered online and have had nothing apart from a confirmation email 

[Christopher_B]

Hi @Daulby90

I hope you're well and having a nice day, other than this issue of course.

Can I please check when it was you placed your order? 

Thanks 

Chris

[Daulby90]

Hi @Christopher_B I placed the order on the 21st August for the 256GB Phantom Black. 

[sneh_patel]

Hey @Christopher_B,

I have ordered phantom black 128gb on 15th of August. 

[Christopher_B]

@Daulby90 and @sneh_patel

Bothe of those versions are still on course to be delivered on launch day. 

You will both get a text an email once things start moving with shipments. It's a good idea to also download the DPD app as this will update as well.

Thanks 

Chris

[Daulby90]

Thanks @Christopher_B If delivery is tomorrow will we get a message from DPD today or tomorrow morning?

[Christopher_B]

@Daulby90 It can be either or both depending on how DPD work things in your area.

You should hear from them by 11am.

Thanks 

Chris