Community Activity

Using 3rd party mesh system with EE Broadband

If I want to eventually use a 3rd party mesh system after getting EE broadband, do I just need to set aside the EE router and plug one of the mesh boxes direclty into the BT Openreach ONT/Modem?Also  - does this mean that an landline I have specified...

Javert by Investigator
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Ordering EEBroadband send router to old address

I am planning to order EE broadband to a house I am buying with an requested activation date of the day we move in.The house already seems to have a BT Openreach Fibre modem on the wall.When I order the service, will I be able to specify to deliver t...

Javert by Investigator
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Adding an Order to my Account

Hi, I've been lucky enough to get a Nintendo Switch 2 on pre order from EE, but as I didn't want to risk losing the pre order I purchased as a guest for quickness, so I was wondering is there anyway I could now add that order/pre order to my account ...

Resolved! Speaking with an actual person at EE

I'm looking to explore options for a phone/sim contract or sim only on EE and would like to speak to a human being to understand options not necessarily clear on the EE website.I called 0800 956 6000 and answered the prompts only to be told 'I'm sorr...

Account closed, not by me now I have a £419 bill

A new Contract was started (5th Dec 2024) after I changed my BT Hub to the new EE Hub all was fine initially. After a few of months my Wife noticed EE weren’t taking any money. I Contacted them on the 6th of May as EE had a £304.69 Pending bank charg...

Mark537 by Visitor
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Card details removal

Hello,I can`t find the option to remove my card details which I used before  (PAYG account). Any advise please?