Community Activity

Legion go s 24 month bundle

Anyone got any idea which version of the legion go s you will receive if you go with the bundle deal? There are a few different sku's with different chips memory and hard drive capacity. The specifications just lists that it comes in different versio...

Accessing Bill online!

Just trying to access my bill online but whenever I click on  "View Your Bill" I am directed to a page with no bill details! Anyone else experiencing this?Cheers,S

yennif by Explorer
  • 20 Views
  • 2 replies
  • 0 Helpful

Change provider

I had an EE representative at my house recommending I change tv and broadband provider from Sky to EE. I explained I was still in contract with Sky, but the EE rep assured me this would not be an issue and they would see to the whole process and pay ...

Nic1283 by Visitor
  • 14 Views
  • 2 replies
  • 0 Helpful

Set Up Home Phone Adapter

BT inform me that I am to be connected to Digital Voice in about a week's time. My router is a BT Smart Hub 2 with a green port for digital phones. I received an EE Home Phone Adapter. On separate occasions, I made attempts to set up the adapter by p...

Voicemail now announcing number in message

Recently the EE voicemail message when called seems to be announcing in the voicemail call not only the time of the message, but also the number of the person who left the message. Annoying as it takes longer to get to hear the message, and unnecessa...

27Al by Explorer
  • 216 Views
  • 7 replies
  • 0 Helpful

Resolved! Re: Unable to see any billing or statements

I changed from BT broadband to EE in April 1924 and have been unable to access my on line account ever. Message says “not your fault, it’s ours. We are working hard to solve it”. Really? Now middle of October and still not paid anything. If I had not...

Tonyrex by Contributor
  • 1545 Views
  • 27 replies
  • 4 Helpful

Resolved! Sony unauthorised payments

Looks like this is a problem with Sony taking money via EE has anyone ever been refunded as EE say it’s not their problem basically and to contact Sony can’t get passed the BOT with Sony as I don’t have an account any help appreciated as we have had ...

Cakey1975 by Valued Contributor
  • 14010 Views
  • 94 replies
  • 44 Helpful

Poor EE Wifi

We recently have switched to EE from BT and the results are poor.My pc is hardwired into an EE extender disc which came with the hub, however I still experience high levels of Jitter, Unstable Ping and Packet Loss. I have high download speeds however...

EE disconnected and unhelpful

Here in Herefordshire, for the past few days, EE mobile phone signal is very week, drops calls, disconnected, callers cannot hear me,  and all manner of issues. When I use the mobile to call my landline, the landline display says call withheld and wh...

ML58 by Investigator
  • 67 Views
  • 5 replies
  • 1 Helpful

Resolved! Dodgy EE Smart Hubs?

Is there a history of dodgy firmware on some of the most recent hubs sent out?Been with BT for years with no issue, but was offered the chance to upgrade to Full Fibre with EE as the BT contract would expire later this month. Openreach engineer came ...