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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2848 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15914 Views
  • 51 replies
  • 65 Helpful

Resolved! PAC code

please can someone tell me how to get a PAC code. i have requested one 4 times and still no response. i have read other reviews and it seems to be a common problem. is there a solution?

mariegar by Visitor
  • 2769 Views
  • 4 replies
  • 5 Helpful

Xbox series S offer

Hi I still haven't recieved any further correspondence about the Xbox series S since placing order on 25th Nov, however i have recieved the phone and nothing else? Please help as this was bought as a birthday gift for a birthday that is soon approach...

A222 by Visitor
  • 304 Views
  • 1 replies
  • 0 Helpful

No email or text

I ordered an accessory on the 25th of November and I haven’t heard anything! I got a confirmation email and that’s it! I rang up today and was told DPD returned my parcel to EE! I was unaware that my parcel was even out for delivery as I had no email...

Cancell and refund

I need to refund my monthly i got it yesterday and i already payed a top up. I dont know how to gey my card details out of this account and i dont know how to get a refund for my monthly?

Jousie by Explorer
  • 354 Views
  • 1 replies
  • 1 Helpful

5Ghz band disappearing for a few minutes inconsistantly

Since using EE smart router I've split the bands between 2.4 and 5Ghz, and connected devices appropriately. Every few days the 5Ghz band will drop out disconnecting all devices. 2.4 and LAN are unaffected. 

NLofty by Visitor
  • 355 Views
  • 1 replies
  • 0 Helpful

Resolved! 80% gifted data used

Hello I've just received a strange message"Hi from EE: You've used 80% of the data you can gift. Don't worry, this doesn't affect your unlimited data allowance."I'm on an unlimited plan and didn't gift any data to anyone.I choose this expensive plan ...

Picatrix by Visitor
  • 1893 Views
  • 1 replies
  • 1 Helpful

Barred calls to Italy

Hi, I'm having issues with this matter and it seems like the call centre is too busy. Can someone please explain why my calls abroad, from the UK are barred? Any light on this is much appreciated.

HenryAD by Visitor
  • 322 Views
  • 1 replies
  • 1 Helpful

Sorry, we can't show your order details right now.

Hi! I ordered the gold Iphone 13 pro 128GB yesterday however I forgot how long it would say it'd take to arrive and my online tracking keeps saying 'Sorry, we can't show your order details right now.' Is there any way to see how long it would take to...

Resolved! Free xbox.

Hi I took out a new phone contract on the 24th November. Purchased the pixel 6 with 100gb data etc, paid the £30 upfront cost. Now I was told that I would also receive a Xbox series s. Can I ask when this will be sent as I've , not had a text about i...

Speter28 by Explorer
  • 953 Views
  • 1 replies
  • 1 Helpful

Upgrade

Hi, my upgrade was confirm on December 2th. iPhone 13 pro max graffiti 256. Can you tell me how long I still have to wait for my delivery? And why they say it’s 24hrs for dispatch when you do the upgrade?