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Speter28
Explorer

‎07-12-2021 07:15 PM

Hi I took out a new phone contract on the 24th November. Purchased the pixel 6 with 100gb data etc, paid the £30 upfront cost. Now I was told that I would also receive a Xbox series s. Can I ask when this will be sent as I've , not had a text about it or a email about it. Thanks steve

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Northerner
EE Community Star
EE Community Star

‎07-12-2021 08:03 PM

Hi @Speter28 

 

You will receive a text 5 days from your contract starting. 

It will then be delivered 15-30 days after, subject to stock.

 

Thanks

 






To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

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Northerner
EE Community Star
EE Community Star

‎07-12-2021 08:03 PM

Hi @Speter28 

 

You will receive a text 5 days from your contract starting. 

It will then be delivered 15-30 days after, subject to stock.

 

Thanks

 






To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.