@DanSpooner Just individual updates I’m afraid. People were going bananas during the iPhone 7 era as those who placed orders at 8am on pre order day were getting their phones days/weeks after people who ordered in the evening or days later. I think it’s just dependant on what model and gb you picked and how many arrive. They SHOULD be sent in order of order placement as the variants come into the warehouse.
So the EE Community Team will be able to update on stock arrivals (as they literally get 24 hours notice) and confirm current stock statuses on the numerous variants for both devices.
They will not be able to access your order information or be able to confirm arrangements for your order. However they feed directly into EE Senior Leadership Team on problems experienced by customers, which does help to get solutions in a real time manner.
Mine too, showing expected delivery date 21st September!👍👏🙂😉
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