EE Community Manager

Meet your EE Community Stars

[ Edited ]

Community Stars are the shining lights of the community – they go above and beyond, and make the the community a welcoming and interesting place to spend time.


Some Stars have in-depth knowledge on specific topics, and are the most likely to respond to your questions with technical know-how. Others are long-term customers who know EE well. All of them enjoy helping others. 


If that sounds like you too….awesome! Find out how to become a Community Star.


Here they are! Your Community Stars


  • XRaySpeX specialises in fixed broadband and the internet. He’s brilliant at lending his expertise to EE customers with broadband issues.

  • Ed3925 is a fan of SIM-only and pay as you go packs. He’s also an Android man, with a Samsung S7 Edge and an HTC One M8. When he’s not helping out in the EE Community he’s into gaming, computers and medicine.

  • Titanium is a long-term EE customer and fan of online communities. He’ll help you find your way around, and point you to the person who can help. ...He’s in the Android camp so don’t ask him about iPhones! 

  • Chris_B prides himself on helping community members with EE’s unlock guidelines for devices - how to go about it and get it done. He’s also quite the Apple expert and has been an iPhone user since the first iPhone.

  • Jmitchel is an Apple expert, having converted 100% to Mac and Apple. A travel enthusiast, roaming is also very important to him, so feel welcome to ask him your questions. One of our longest standing Stars, he’s been on the team since the days of T-Mobile, before EE was born.

  • Winston is another iPhone fan, and a fantastically helpful person to talk with about your technical issues, as well as unlocking phones and bill issues.

  • Schockwave is a fount of knowledge, having been really active in the community for a while. She’s been a mobile customer for over 10 years and a broadband fan since 2009. Ask her about anything from billing to roaming to EETV - she’s sure to be able to help!

  • Inyourbox is our resident Orange expert. He’s pretty clued up on how migrating across to 4GEE works.

  • martyn413 works in IT and loves new technology. He’s a real fan of WiFi calling and is excited about VoLTE. He’s a friendly Star who will do his best to answer questions, whatever they might be.

  • Northerner has a wide knowledge base; he's likely to be able to help or offer guidance in most areas, technical or otherwise. He's interested in Android OS on both phones and tablets and has a working knowledge of Windows phones. 

  • Damienw1 is really into both Apple and Android devices so he’s a great all-rounder, helping out community members wherever he can!  


  • @Tom222 has been with Orange since 2002 and has been with T-Mobile/EE for 4 years. He  used to be a massive Apple fan and knows their products well but recently swapped to using Windows 10 devices. Tag @Tom222 in your questions about Windows and Orange to get a great answer!



  • Apple fan @Ben090 is another friendly star who will help to guide you to the answers you need; he is a great star to reach out to for general support and enjoys helping and chatting with everyone. Product reviews are his thing – watch this space for his thoughts on all things gadgety!






Let's get started

Join the EE Community to ask, answer, learn and share.