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07-09-2021 11:31 AM
Hello,
I have just returned a phone after upgrading and it has been received by EE this morning.
How long does it take for this to be processed and my contract to be returned to my previous contract so I can change to a SIM Only?
07-09-2021 10:25 AM
Hello,
I have just returned a phone after upgrading and it has been received by EE this morning.
How long does it take for this to be processed and my contract to be returned to my previous contract so I can change to a SIM Only?
07-09-2021 12:01 PM
@Daulby90 You’ll need to give it a few days, it should be done by Thursday.
07-09-2021 12:23 PM
Hi @Daulby90
This depends on how busy the team are who handle these things, but it's usually sorted within 14 days.
Thanks
07-09-2021 12:36 PM
@Christopher_B 14 days for a refund or 14 days for old plan to activate again?
07-09-2021 02:18 PM