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14-12-2020 03:30 PM
Hi! I have a trade in pack but I wondered if instead of posting it if I could hand it in to my local EE store?
The envelope provided doesn’t seem to have enough space / protection for returning my previous handset.
I’m also worried that if I do post it that it might not make it in time before I’m charged (18th)
thank you in advance
14-12-2020 04:07 PM
@Rachooel You have to use the package provided you can not take it to a store. If you had upgraded via a store you could of done this.
