Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2661 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15588 Views
  • 51 replies
  • 65 Helpful

No dispatch email

Hi,  I ordered the iPhone 12 10 days ago and I’ve still not received a dispatch email? Can anyone tell me why this is. thanks 

Critchie by Investigator
  • 1237 Views
  • 15 replies
  • 1 Helpful

my phone

I have a samsung 9 and its not working ! I have a blank screen its charged up and Ive turned off and on again..my mates phoned me and left a message ... he told me by messenger .. any clues? 

mobile broadband

hi , ive just brought the mobile broadband on the one month rolling contract , first off all i am really pleased with it , i,ve opened a my ee account but cant get this on to it , only want to check how much data i,ve used , my phone is not with ee ,...

markoevo by Visitor
  • 752 Views
  • 2 replies
  • 0 Helpful

How do I keep my old EE number?

Hello,I have a contract with EE which ends on 21st December. I recently ordered a new phone with Fonehouse provided by EE and I received a new EE SIM with it, I have been using my old sim with my new phone. My EE account shows both of my numbers but ...

Resolved! need a mobile wifi something!

Hi there so am about to move into this new place and they don't do internet connections. Need to find the best one for me. Enquired with Three Broadband as right now I use them in the area I am moving from. Presently I am paying £22 /month for ok con...

Resolved! iPhone 12 pro max

Hey. so I’ve had a bit of an issue with ee while upgrading my phone. On Thursday I upgraded to the iPhone 12 pro max 256gb in graphite, I was promised Friday delivery and also advised an e sim would be sent out to me (I use an e sim for EE due to the...

Lewis981 by Visitor
  • 1756 Views
  • 1 replies
  • 0 Helpful

New Order-

Hi - i placed an order for an upgrade but i have received an e mail advising that EE have been unable to accept my order.  Please advise how i can order an upgrade.Thanks  

Return trade in

Hi! I have a trade in pack but I wondered if instead of posting it if I could hand it in to my local EE store? The envelope provided doesn’t seem to have enough space / protection for returning my previous handset. I’m also worried that if I do post ...

Rachooel by Visitor
  • 522 Views
  • 1 replies
  • 0 Helpful

Esim as second sim

I have an iPhone 11 which is currently on giffgaff and so it is unlocked. I am wanting a second number and it seems the only way will be to get an esim.  What I am trying to figure out though is how to do this.  I don't want to transfer my existing n...