Community Activity

Help - Abroad and no network/sognal

Hi all I’m in Germany. Have upgraded to new phone and moved SIM to new device yesterday. Did not have ability to call in/out or text. Unless on WiFi. chatted to EE through chat function this morning who activated my SIM and I was able to receive iMes...

Send compliment

Hi, Just had a really lovely chat with an agent from Newcastle - who was checking in to see how my services are, what EE could do to make things better etc. Is there a way to pass on some praise / a compliment? He was really outstanding. I'm ashamed ...

hazrazaz by Explorer
  • 21 Views
  • 1 replies
  • 0 Helpful

EETV HD channels rip off

After 2 months of battling to get the TV Pro and Mini boxes to work without hardly any glitching and now having 3 x wifi hub extenders dotted around the house to help (not paying for these btw), the final straw was being told that despite being liste...

EE apple TV box remote issues

I have had my EE apple TV for a year now and the last couple of days the remote is running out of battery, but the batteries are not dead because if I change the batteries to another remote, they still work.I have tried a couple of fixes suggested on...

Weerab2024 by Scholarly Contributor
  • 8 Views
  • 0 replies
  • 0 Helpful

Fourth Smart Hub Pro

Hi, just wanted to ask, I have WiFi 7 and I have 3 Smart Hub Pro extenders. I purchased a fourth on eBay. This connected and was showing in the app with no problems. Initially it showed no signal but after around 12 hours it was showing great signal....

Rob0313 by Explorer
  • 34 Views
  • 2 replies
  • 0 Helpful

Resolved! Call list

Hello many years ago you would receive a bill with all the calls and texts you had sent, including the numbers you called out to. Is it possible to get this still? Ive looked online and cant find anything for itemized bills. 

Hunter12 by Explorer
  • 44 Views
  • 3 replies
  • 1 Helpful

Why can't I speak to a human at EE ?

I have 4 SIM cards on my account as well as broadband. I want to ensure that all 4 SIM cards are on the correct package as they all show as available for upgrades. I have a number of questions so speaking to someone is really the best option for me.I...

Resolved! No signal being received on iPhone 12

Hello,My son has put his SIM card into a spare iPhone 12 that belonged to another family member and is not receiving any mobile service to it (unable to receive or make calls/send text messages).The WiFi works fine.I have tried many of the suggestion...

Helps us me a difference

hello i am holding a charity funday for Sebastian action trust a charity that helps families with terminal ill children to give them the best time they have left as a family my message was to see if you are able to donate anything to our raffle to ra...